Assess | Plan | Prepare | Perform
The Power of Proper Training
Practice Makes Progress
Role Player Services Employee Training
Using professional actors and real life scenarios, RPS works with leading HR professionals to conduct interactive employee and management training to maximize opportunities and to minimize litigation risk. We help you find your voice, craft your message and refine your delivery. We facilitate, full and half day professional training sessions.
Training Services
Taking Your Business to the Next Level
We use professional actors to facilitate professional development training, including management styles, sexual harassment avoidance, anti- bullying, and ethnic & diversity sensitivity training to create a dynamic and opportunistic work environment.
Tolerance & Diversity Training
Tolerance & Diversity Training
International Voices
Protecting Cultural Sensitivies
Expanding Seats at the Table
Include Remote Workers
Run Effective Remote Meetings
Improve Remote Communication
Remote Meeting Etiquette
Include Remote Workers
Capturing the Gen Z Spirit
Capturing the Gen Z Spirit
Communal Workspaces
Speed it Up
Multi-Platform
Strategies
Crisis/Issue Management
Crisis/Issue Management
Talking Points & Talking Style
Matching Message to Media
Crisis Communication Buckets
Responding to Disrupter
Mid-Management Training
Mid-Management Training
Run Better Meetings
Stay on Message
Stay on Task
Advocacy Training
Advocacy Training
Unify and rally
Empowering Tactics
EMPLOYEE TRAINING & TALENT RETENTION
Working alone or in collaboration with HR experts, Role Player Services:
Role Player Services by the Numbers
25
42
4
85%
Years Experience
RPS Cast Members
Int'l Partners
Repeat Clients
About Us
We strategize with you to address an issue and craft a message. Our Role Player Principals and professional cast members host workshop sessions to practice, refine and promote your message.
We give you the tools and the confidence to perform in front of any audience.
From executive suites to front of house, we work to give employees and managers the skills to promote your message, defend your stance and prepare for workplace media and public interaction.
Role Player Services Principals
CYNTHIA RYANEN
Principal and Owner
Cynthia Ryanen is Principal & Owner of Role Player Services (RPS). RPS provides professional actors, who employ drama-based techniques, to play out scenarios that mirror everyday situations in the workplace.
She has developed role plays and learning workshops that aid businesses and top executives as they work to improve organizational culture and productivity. Ms. Ryanen’s specialties include subject matter knowledge, practices and policies, communication of organizational ideas, presentation skills, and interpreting and comprehending group dynamics.
MO O'HARA
Principal and Co Owner
Mo O'Hara is Principal & Co-Owner of Role Player Services, a dynamic and effective training firm helping executives and Fortune 100 companies to entrepreneurial start-ups. She trains business owners, senior executives and front office staff improve organizational culture and productivity through strategic planning, workshop training, consulting, organization and product analysis and role play services.
Her background in marketing, project management and sales deepens her knowledge of the workplace challenges presented by operating systems and business hierarchies across multiple industries.
PATRICK GWALTNEY
Principal and Sales
Patrick is Principal & Sales Director of Role Player Services, a dynamic and effective training firm. He is our primary contact for new business and introduces our firm to HR and executive search companies interested in improved organizational culture and productivity, workshop training, consulting, and role play services.
His background as an Artistic Director and founding board member in a
nonprofit organization as well as his 25 years of experience in corporate leadership and development training, prepared him for his current role as a primary Facilitator for RPS sessions, where he selects our Role Player Cast for every engagement, as well as prepare and coach them for each industry-specific engagement .
NEDA MAE ARMSTRONG
Facilitator
Neda is an alum of Gonzaga University's Communication and Leadership program. Her career encompasses both the public and private sectors: she has taught at community colleges in Southern California, worked in the Community Services Department of a municipality, and participated as a role player and facilitator for large and small scale projects on behalf of RPS.
OUR CLIENTS
Video Resources
All About Performance
Inside The Bottom Line
Esco Bliss Communications
Claremont Colleges
Orange County Fire Deptartment
LAUSD
Southern California Gas
Edison International
Sartoris Pharmaceutical
The Thales Learning Hub
Retirement Housing Fdn
County of Orange
